Now here’s a great way to kill a day (or 20), don’t screen your sales representatives. I’ve wasted about 60 hours and refunded over $1,500 worth of profit from sales agents who haggled their way into a poor small business’s pocketbook. Being the good guy that I am, and caring about my online reputation, I went above and beyond to make sure these small businesses were taken care of.
One sales rep in particular does just about whatever he can to close a deal:
- You can request a refund anytime you like
- You’ll receive calls and email inquiries immediately
- You’ll be #1 in Google for any keyword you want
- We’ll submit your business to all the web and business directories
Don’t work with Sales Representatives who lack in hands on experience in your industry. I’d like to think that my affiliates would use my list of Selling Points and not make up their own, but my ignorance has come back to bite me and the only solution I could come up with that doesn’t have risk is to stop letting sales reps sell a product they know nothing about. I so we did, two and a half weeks ago.
Now I get to spend the next month killing valuable time doing slave labor to prevent chargebacks and refund; oh joy. At least the customers I touch are happy, too bad it’s not producing any revenue.